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All about Quality & Review in wxrks

How wxrks' Quality section works: Reviews and Reports explained in full, plus how they relate to the Quality Dashboard, change categories, and the Editor's QA tools.

wxrks' Quality section is where you see how a translation changed as it moved through your workflow. Every edit a reviewer makes gets recorded, labeled with a reason, and rolled up into reports you and your vendors can revisit later.
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💡 Who is this for? This guide is for Project Managers and Vendors who need to review quality reports and understand how translation changes are tracked and categorized throughout the workflow.


What's in the Quality Section

From the sidebar, click Quality to expand three pages: Dashboard, Reviews, and Reports.
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wxrks sidebar with Quality expanded and its three pages, Dashboard, Reviews, and Reports, each outlined in red, next to the Reviews list.
  • Dashboard — charts summarizing changes by language pair and by category across your account. Covered in its own article: Quality Dashboard.

  • Reviews — every task that has gone through a review step, grouped by project. Covered in detail below.

  • Reports — one consolidated quality report per file and target language, combining every workflow step's changes. Covered in detail below.

Two more pieces of the same quality system live inside the Editor itself rather than under the Quality sidebar item, and are documented separately: the rule-based QA Check Tool (tag, length, spelling, and formatting checks a linguist runs before delivering), and QA Confidence Score and Smells (an AI review that flags likely quality problems and scores each segment's confidence).


How Review Changes Get Categorized

When a linguist reviews someone else's translation and edits a segment, wxrks prompts them to label the edit with a change category — Grammar, Fluency, Terminology, Incorrect Translation, or a Preferential change. This categorization is what powers the Reviews and Reports screens below, and it also feeds into the translator's quality metrics on their vendor profile.
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See Translation changes categories in wxrks for what each category means, and How to configure custom review categories if you want to replace or add to the default list.


Reviews

Open Quality > Reviews to see every task that has been through a review step, grouped by project. Vendors only see reviews for tasks they were personally involved in (translating or reviewing); Project Managers see every review for the Organizations and Organizational Units they're associated with.
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Quality Reviews list with one row per project showing Project Reference, Status, Organizational Unit, Overall Changes, Total segments changed, Creation Date, Total Reviews, and General Feedback.

Each row is one project, showing its Status, Organizational Unit, Overall Changes percentage, total segments changed, creation date, how many reviews it has, and a General Feedback score where one has been given.
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Click the arrow next to a project to expand it into its individual tasks:

Reviews list with one project expanded into its task table (File Name, Status, Workflow, Translator, Reviewer, Language Pair, Changes, Feedback Score), with the first file name outlined in red.

The expanded table lists each File Name, its status and Workflow step, the Translator and Reviewer involved, the Language Pair, the percentage of segments changed, and a feedback score. Click a file name to open its Work Unit Review:
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Work Unit Review page showing Project, Organizational Unit, Project Manager, Last reviewed by, Language, Workflow, and File, the Changes summary panel outlined in red, the change type breakdown table, and the per-segment list of changes with category labels.

At the top, meta chips repeat the Project, Organizational Unit, Project Manager, last reviewer, Language pair, Workflow, and File. The Changes Summary panel quantifies the review: percentage of changes, how many segments changed, repeated segments, confirmed segments, locked segments, and total words/segments. Below that, a breakdown table shows how many occurrences of each change category (Grammar, Fluency, and so on — see Translation changes categories in wxrks) were found, and what share of changed and confirmed segments they represent.
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Further down, each numbered segment shows its Source, Target, and exactly what was Changed — with the edit highlighted inline — tagged with its category. Use Show comments to read any reviewer notes on that segment, or Open in Editor to jump straight to it.


Reports

Open Quality > Reports for a different view of the same underlying data: instead of one review per task, a report consolidates every workflow step's changes for one file and target language into a single record. A report's status is Finished once every workflow step's review is complete, or Pending while at least one is still in progress.
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Quality Reports list showing Project Reference, Status, Organizational Unit, File Name, Language, First Review, and General Feedback for each row.

Each row shows the project, status, Organizational Unit, File Name, Language Pair, the date of the First Review, and a general feedback score. Click a project name to open its Full Quality Report:
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Full Quality Report page showing each changed segment across Source, Translation, and Review columns, with the Terminology change category badge of the first segment outlined in red.

Each segment is laid out across columns: the original Source, the initial Translation, and then one column per subsequent workflow step (labeled Review, Review 2, and so on). A step that changed the segment shows the edit with its change category badge; a step that didn't shows a No Changes label instead — so you can see exactly which workflow step introduced (or didn't introduce) each change, not just the final result.


Where Else Quality Shows Up

Reviews and Reports are the record-keeping side of quality in wxrks. The rest of the system lives in these related articles:

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