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Managing Hourly Rates

This article will go through the details on how to manage payments per hourly rate

The 'Worked Hours' feature allows payments to be calculated based on the time spent on tasks rather than the standard per-word rate. This feature is currently available only for post-analysis payments.

1. Configuring the type of payment

In the organization unit settings, under 'Net Rate,' after defining the payment type as Post-Analysis, users can also choose to pay their linguists as either Word Rate, which is the default method, or Hourly Rate.

Organizational Unit page with the Net Rate tab highlighted; red boxes mark Payment Type set to Post-analysis and the Pay by toggle with Hours selected.

Additionally, users can select between words and hours directly within a project under 'Tasks.'

Project page with the Tasks tab highlighted; a red box marks the Pay by toggle above the task list, with Hours selected.

2. Configuring hourly rates for vendors

It is important to ensure that all vendors have set their hourly rate to prevent payment discrepancies.

This can be configured in the user profile, in the Billing & Languages tab.

User profile with the Billing & Languages tab highlighted; in the Rates section a red box marks the Hourly Rate column and its value.

3. Informing the hours spent

For projects utilizing the hourly rate payment method, vendors will be prompted to enter the number of hours worked upon task delivery.

They must confirm their submission, and the task status will then change to 'Delivery Waiting Confirmation.' It is crucial that vendors have their hourly rate set; otherwise, this may result in a zero payable amount.

4. Confirming the hours spent

Once submitted, the reported hours will appear as 'Pending Confirmation' in the 'Tasks' tab.

Project Tasks tab paid by hours; a red box marks a task whose Budget shows a timer icon and whose Status is Pending confirmation.

The Account Admin and the Project Manager have the authority to (1) reject or (2) approve the reported hours.

Time Worked Confirmation window listing the vendor, reported hours, estimated hours, hourly rate and payment amount for the file; badge 1 marks Reject and badge 2 marks Confirm.

The Project Manager (PM) will also receive a notification in the Dynamic Feed, allowing them to review and confirm or reject the submission.

Animation of the Project Manager's Dynamic Feed showing Work hours awaiting your approval cards with a Pending confirmation status; Go to task is highlighted and clicked, opening the task details with its Pending confirmation status and Time Worked.

If the entry is rejected, the vendor must adjust and resubmit the time entry accordingly. A notification regarding the rejection will be displayed in the Dynamic Feed for the vendor to take action.

Animation of the vendor's Dynamic Feed: a Your reported hours for this task have been rejected card with the reason; Go to task opens My Projects, the task's actions menu shows Change worked hours, and the Time Worked window opens with the reject reason and the hours and minutes fields and Confirm highlighted.

Approved hours will be reflected in the final payment calculations.

Project Tasks tab paid by hours; a red box marks a task whose hours were confirmed, showing its Budget amount and its status after confirmation.
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