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How to inform/edit a vendor payment

Edit a vendor's rate, currency, and payment details for a task.


This guide walks you through the steps to view and update payment details for vendors assigned to tasks. As a project manager or account admin, you can adjust payment details based on task specifics like work type, currency, and rates. Note that payment details can also be automatically populated if the vendor's billing section is fully completed.


1. Payment Details:

1.1 Accessing Payment Details

    • Open the project for which you need to update the vendor’s payment details.

    • Go to the Tasks tab to see all tasks associated with the project.

    • Locate the specific task for the vendor whose payment details you want to review or update.

    • Click on the ellipsis (three dots) icon next to the task to open additional options.

    • Select Payment Details from the dropdown menu. This will open a pop-up window containing detailed payment information for this vendor.

Project Tasks tab with the task's three-dot menu open; the Tasks tab and the Payment Details option are highlighted in red.

2. Review Vendor Payment Information

Within the Payment Details pop-up, you’ll see the following specific information:

Payment Details pop-up with numbered boxes: 1 the vendor's Word, Hourly, Daily and Pages rates; 2 Currency and Payable Amount; 3 Unit, Workflow, User Rate, Amount, Total and the add (+) button; 4 the payments list with Subtotal and Total.

2.1 Vendor’s Rate:

The rates in this window are read-only: they show the vendor’s effective rates for this task. To change the vendor’s default rate across projects, navigate to the vendor’s Profile, go to the Billing & Languages tab, and update the rate in the Rates section. This will apply the new rate to future tasks automatically.

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  • Notes: If the vendor's rate is specified in their billing section, the payment details can be filled in automatically, which minimizes the need for manual adjustments. However, if you need to make any edits, you can easily go to the payment details section and modify the information as needed.

2.2 Currency and Payable Amount:

The currency and total amount payable for this specific task.

2.3 Unit (type of work):

Define the type of work you want to inform or change here, such as Word Rate, Hourly Rate, Daily Rate, or Pages Rate, and set the amount (for example, the number of words or hours). The user rate will be displayed according to the vendor's billing configuration.

Animation in the Payment Details pop-up: the Unit list opens (Word Rate, Hourly Rate, Daily Rate, Pages Rate), Word Rate is selected, Amount is set to 10, the add (+) button is highlighted and a new WORD_RATE row appears in the payments list with the totals updated.

You can also remove these payments by clicking the trash can:

Animation in the Payment Details pop-up: the trash can button of the WORD_RATE row is highlighted and the row is removed, so the Total returns to the previous amount.

2.4 Amount and User Rate:

Once you've defined the details in Section 3, the total amount budget will update automatically based on the unit, amount, and rate.

2.5 Save and Confirm Changes:

After making any adjustments, click to save the changes.

Confirm that the updates are correctly displayed in the task overview to ensure accurate processing.

Animation: the Save button of the Payment Details pop-up is highlighted, the pop-up closes with a Task Payment saved confirmation, and the task's updated Budget on the Tasks tab is highlighted.

2.6 Finalize and Invoice Payment

After adjusting the budget for the task, this set amount will be saved. Once the project is delivered, it will be invoiced, and the defined amount in the Payment Details section will reflect what the vendor will receive.

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