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Vendor's Portal

A complete tab-by-tab reference for the Vendor role's view of wxrks: Home, Projects, Finance, Quality, and Profile.

The Vendor's Portal is the view of wxrks that a Vendor — a linguist, reviewer, or other language professional — sees after logging in: a scoped-down set of screens for finding work, translating it, and getting paid, with no access to the account-wide settings a Project Manager or Account Admin would see. This article is a tab-by-tab reference to every screen in that view.
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💡 Who is this for? This guide is for Vendor who needs to look up any tab, screen, or setting in their view of wxrks.


Where this fits

If you're brand new and just need to get your first task translated and delivered, start with Vendor's Quick Guide instead — it's the fast path. Come back here afterward whenever you need to look up a specific tab or setting in detail.


The side menu

Everything in your view is reachable from the side menu: Home, Projects, Finance, Quality, My quality, and Tools. A Documentation section below that holds quick links, and the bottom of the menu holds your interface language and color scheme.

The Vendor side menu with Home, Projects, Finance, Quality, My quality and Tools, the Documentation section with Basics, and the language and color scheme controls at the bottom.

Tools lists any third-party integrations your agency has connected for you to use directly (this varies by account, so it may be empty). The wxrks Translation Portal — a separate quick-translate tool covered in its own article — also lives under Tools, but only for Account Admin; it isn't part of the Vendor view.


Home

Home is the page you land on after logging in. It puts what needs you first: your assigned work, the offers waiting for your answer, and what you've delivered and been paid for, with a side column that sums up your week, your record, and your earnings.

Vendor Home with a red box around the My work, Offers and Delivered & payments tabs; the counters and Continue last task are above them and the side column is on the right.

At the top of the page:

  • The counters under the greeting (for example, projects assigned, offers waiting, and at risk) are links. Click one to open the list it counts, already filtered.

  • Continue last task opens your most urgent file in the Editor: the one that's already late or, if none is, the one due soonest.

  • The Customize this page button (the sliders icon) lets you choose which sections your Home shows and where they sit.

  • The Messages button (the speech-bubble icon at the top right, with your unread count) holds the messages from your Project Managers and other stakeholders.

Where your old Home tabs went

The tabs of the previous Home are gone, but what they listed is still on this page. If you used wxrks before, here's where to find it:

Before

Now

Dynamic Feed

The Messages button at the top right of the page. The Home no longer has a feed tab.

My Projects

The My work tab.

Pending Acceptance

The Offers tab, Needs my acceptance filter.

Available Projects

The Offers tab, Auto placement filter.

The task preview with I Want it! at the top of the page

The Offers tab, with Accept and Decline on each file.

Delivered Tasks

The Delivered & payments tab, Delivered filter.

Invoiced Tasks and Paid Tasks

The Delivered & payments tab, Invoiced filter, which lists both.

Not Invoiced Tasks

The Delivered & payments tab, Everything filter: these tasks carry the Not invoiced status. The Not invoiced filter in that tab lists something else; see the note under Delivered & payments below.

My work

My work lists every project with files assigned to you, one row per project. Each row shows the project's workflow step, whether it's on time or Delayed, whether its files are ready to work on, the language pair, what it pays, its due date, and your progress.

Use Show to switch between Everything, Late, and Due in 24 hours. You can also sort the list, search by project, reference, or file, and filter by workflow, source language, or target language (More filters adds tags, readiness, and file name).

Click anywhere on a project's row to expand it. The expanded row lists the project's files and the actions for them:

My work with one project expanded: red boxes around the Join in editor, Instructions and More buttons, and around a file name you can click to open that file in the Editor.

  • Join in editor opens every file of the project together in one Editor session. Tick some files first and the button turns into Open N in editor, for just those files.

  • Instructions shows the project's instructions and its reference files, which you can download from there.

  • More holds Import / export (export a file as XLIFF/XLSX/TMX or import a translated XLIFF back; see How to Import/Export XLIFF files for Vendors) and Sync progress, which refreshes the progress figures. Two more actions show only if your role has the matching permission, and both need files ticked first:

    • Confirm all segments confirms every segment of the ticked files without opening the Editor (permission Confirm All Segments (Outside Editor)).

    • Reject assignment sends the ticked files back to the Project Manager and removes them from your list (permission Reject Assignment). An Undo shows briefly in the confirmation message.

To open a single file, go to My work, click Show the files (the arrow at the start of the row), and click the file name. Each file also shows whether it's Ready, its due date, its progress, and its payable amount, with a Preview button for a quick look at its first segments.

If your role doesn't show Confirm all segments or Reject assignment, ask your Project Manager.

Offers

Offers lists the work you can take, one row per project. A row tells you where the offer comes from:

  • Pending acceptance, with Offered by and the Project Manager's name: someone assigned these files to you, and they wait for your answer. You only get these if your agency requires vendors to accept assignments; see Requiring Vendors to Accept or Reject Assigned Tasks.

  • Auto placement: unassigned files you're eligible to claim yourself through Auto Task Placement, without waiting for a Project Manager to assign them. See How to use the Auto Task Placement feature for how eligibility works.

Filter the list with Everything, Fits my week, Auto placement, or Needs my acceptance. Each row also carries a badge that compares the offer's due date with the files already in My work:

  • Fits your week: none of your files is due on the same day.

  • Tight for your week: another of your files is due the same day.

  • Clashes with your week: another of your files is due within an hour of it.

Fits my week shows only the offers marked Fits your week. The badge looks only at due dates, not at how many words you already have.

Offers tab: badge 1 marks the Everything, Fits my week, Auto placement and Needs my acceptance filters; badge 2 marks the Decline and Accept buttons of a file in an expanded offer.

  1. Pick a filter to narrow the list.

  2. Take or turn down the work:

    • Accept all on a row takes every file of that project.

    • Expand a row to answer file by file with Accept and Decline, or tick files and use Accept selected and Decline selected. Preview shows the file's first segments.

    • Tick several projects to accept or decline them all at once.

Accepted files move to My work, and the confirmation message offers an Undo. Decline asks you to confirm, then removes the offer from your list: an offer marked Pending acceptance goes back to the Project Manager who sent it.

Delivered & payments

Delivered & payments tracks your work after you deliver it, grouped by project. Filter it with:

  • Everything: all your delivered work, whatever its payment status.

  • Delivered: tasks with the Delivered status, that is, delivered and not invoiced yet.

  • Invoiced: tasks included in a payable, paid or not yet paid.

  • Not invoiced: the delivered tasks that no payable covers yet, the amount shown as awaiting invoice.

Delivered & payments tab with a red box around the Everything, Delivered, Invoiced and Not invoiced filters, and the delivered projects listed below with their status and amount.

The line next to the filters shows how much is awaiting invoice and, when one is scheduled, your next payout. Sort by date or amount, search, filter by step, and use Export to download the list on screen as a CSV file. Expand a project to see each file's step, status, whether it was delivered on time, its delivery date, and its amount.

Below the list, Payables shows your payables (the payment records your agency creates for your delivered work): number, period, number of tasks, status, payment method, payment date, attached document, and amount. You can attach a document, such as an invoice or receipt, to a payable that isn't paid, cancelled, or closed. See Finance: Payables for the full Payables page.

ℹ️ Note: The Not invoiced filter and the Not invoiced status are two different things. The filter lists delivered work still waiting for a payable. The status marks a task that will never be invoiced: when a Project Manager runs payable generation, a task whose payable amount is zero or empty gets the Not invoiced status instead of going on a payable, and you get no payable notification for it. Those tasks show under Everything.

A task usually gets the Not invoiced status for one of two reasons: it carries no cost (for example, a Project Manager assigned you to an already-delivered task so you'd have the full context of the job), or its payable amount was never set, typically because no rate was configured for you on that task.

⚠️ Warning: The Not invoiced status is final as far as invoicing goes: the task won't be picked up by a later payable run. If a task you expected to be paid for has this status, contact your Project Manager. They can review its payment details and move it out of this status so the next payable run picks it up.

The side column

The column on the right of your Home sums up where you stand.

Your week shows your Assigned words, your Expected pay, your Next deadline, how many of your projects are At risk because they're already delayed, and a strip with the words due on each day of the week.

Close-up of the top of the side column: Your week with assigned words, expected pay, next deadline, at risk and words due per day, then Needs you now with its Open, Review and See buttons and an X on each line.

Needs you now lists what needs action today, ranked by deadline: tasks already late, tasks due within 24 hours, jobs open for you, and work delivered but awaiting invoice. Each line has a button (Open, See, or Review) that takes you to the matching list, and an info icon that explains why the line is there. Click the X on a line to hide it until its count changes.

Close-up of the bottom of the side column: Your record with On time, Acceptance, Quality score and Words, last 30 days, then What you have earned.

Your record shows your performance as wxrks measures it:

  • On time: the share of your deliveries made by their due date.

  • Acceptance: the offers you accepted out of those you answered in the last 90 days.

  • Quality score: your average quality index from reviews, from 0 to 100. Some Auto placement offers require a minimum score.

  • Words, last 30 days: the words in the files you delivered in the last 30 days.

What you have earned shows what you were paid this year, what you delivered that is awaiting invoice, what's invoiced and awaiting payment, and your next payout, with every currency converted to one.


Projects: Tasks

The Projects menu's Tasks page lists every task you've ever been assigned, across every project — a broader, more filterable view than Home's tabs. Alongside each task's normal status, it flags a date status: On Schedule, Delayed, or No Due Date for open tasks, and Delivered on time or Late delivery once it's done.

The Tasks page, opened from Projects > Tasks, listing every task assigned to the vendor with organizational unit, assignee, workflow, status with date status (such as Delayed or Delivered on time), languages, amount, created, and due columns

⚠️ Punctuality here feeds into your quality metrics as a linguist, which can in turn affect your eligibility for Auto Task Placement.

Filter by name, assignee, file, status, creation date, due date, Organizational Unit, Organization, or workflow, and save any combination as a reusable filter.


Finance: Payables

If your agency pays you through wxrks, Finance > Payables is where you check what you're owed.

The Payables page, opened from Finance > Payables, with columns for payable number, user, creation date, due date, total jobs, net amount, status, document, and custom fields; no payables have been generated for this vendor yet

⚠️ Payables that are already settled aren't shown by default — you need to apply that status filter yourself to see them.

Opening a payable shows the projects and individual task amounts it covers, the payment method, and — depending on your agency's process — a place to upload a supporting document such as a receipt.


Quality: Reviews and Reports

Both tabs summarize changes made to your work by a reviewer, at different levels of detail.

Reviews

One review per workflow step: project reference, status, workflow step, language pair, and the percentage of segments changed, without opening it. Open a review to see the exact change in each segment, its category, and whether the review itself is Pending or Finished.

The Quality Reviews page listing reviewed projects with their status (In progress or Finished), organizational unit, overall changes percentage, total segments changed, creation date, total reviews, and general feedback

Reports

The same idea rolled up across every workflow step a file went through, not just one — useful for seeing the full editing history of a file from first translation to final approval.

The Quality Reports page listing one report per file, with project reference, status, organizational unit, file name, language pair, first review date, and general feedback

For what each change category (Fluency, Terminology, Incorrect translation, Grammar, and the two Preferential change categories) actually means, see Translation changes categories in wxrks.


Basics

Under Documentation > Basics in the side menu, you'll find quick links to the Help Center, API Documentation, and Updates.

The side menu with Documentation > Basics expanded, showing the Help Center, API Documentation, and Updates links


Languages and Color Scheme

At the bottom of the side menu, the Languages dropdown switches wxrks' own interface between eight languages (English, Español, Português, Français, Deutsch, 中文, 日本語, and русский), and the Light/Dark buttons switch your color scheme. Both are personal preferences, saved to your account.


Profile

Click your avatar in the top-right corner to reach your profile, organized into tabs:

Profile page General tab with name, email, cell phone, company name, and notes fields, and the full tab strip from General to Attachments

  • General, Location and Address — your basic contact details.

  • Change Email — updates the address you log in with; depending on your permissions, you may need to ask Support to do this for you instead.

  • Languages — a read-only list of the source/target language pairs you're set up to work in. Your Project Manager (or another authorized user at your agency) updates these and your rates for you.

  • Payment Information — your billing details for getting paid.

  • Agreements — any contracts or policy updates you've accepted while using wxrks, with the date you accepted each one.

  • Notifications — includes the option to get emailed when new tasks become available; see How to use the Auto Task Placement feature for how to set a schedule.

  • Attachments — files attached to your own user record (agency-specific documents, for example).

Your Languages tab, for reference, shows your qualified pairs as tags:

Profile Languages tab listing the vendor's source/target language pairs as tags

Security

Change your password, or turn on multi-factor authentication (MFA) for an extra layer of login security. See How to enable your MFA (multifactor authentication) for the setup steps.

Profile Security tab with the Change your password form, the password requirements, and the MFA toggle


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